Category: Other Consumer Issues

Utility rates could increase for more than 1 million Missouri customers next year

Low-income households, particularly in communities of color, spend a greater share of their income on utilities, according to several research studies. A report from the American Council for an Energy-Efficient Economy, for instance, found Black households spend 43% more on energy costs than white households. “Why does the bottom line have to affect people of low income the most? The cost is rolling directly down to consumers from low-income, predominantly Black and brown commun ...

Ameren Missouri has requested a rate increase! Register today for a virtual public hearing to make public comments on how it would impact you!

According to Ameren Missouri: The adjustment in base rates would mean electric rates for an average residential electric customer (based on approximately 1,029 kilowatt-hours of usage per month) would increase by approximately $12 a month. The adjustment in base rates would mean natural gas rates would increase for an average residential customer by approximately $4 a month.   To attend the local public hearing by telephone, at the time of the hearing, call toll- ...

Missouri panel rejects moratorium on utility shutoffs during pandemic

EFFERSON CITY — The state Public Service Commission has rejected an effort to prevent utility companies from disconnecting residential services during the COVID-19 pandemic, the commission said in a statement Wednesday. The Consumers Council of Missouri, which advocates on behalf of consumer interests, had requested an emergency order for a moratorium on disconnections through at least March 31. But the commission determined it didn't have the authority to grant the council's ...

PSC Sets Local Public Hearing Schedule in Missouri-American Water Company Rate Cases

The Missouri Public Service Commission will hold virtual local public hearings in January to receive customer comment in water and sewer rate cases filed by the Missouri-American Water Company (MAWC). Because of the ongoing COVID-19 pandemic, these local public hearings will be conducted virtually by WebEx and telephone conference. They will be streamed live on the Commission’s website (psc.mo.gov). read more ...

Missouri has some of the laxest laws in the country regarding predatory lending

Missouri has some of the laxest laws in the country regarding predatory lending. As the power of the Consumer Financial Protection Bureau is continually threatened, our state refuses every year to adopt modest regulations. Cities have no choice but to take matters into their own hands to protect citizens from spiraling and crushing debt. Our executive director joins faith leaders in weighing in on municipal reforms this week in the Springfield News Leader. ...

2019 Moleg Consumer Report

#Moleg2019: Utility Consumers Unscathed The 2019 Missouri legislative session has come to an end and while many bills made it past the finish line, utility consumer bills were successfully blocked. Consumers Council of Missouri, all said and done, had a successful 2019 session with two major victories. We helped stop an attempt in the Missouri House to raise water rates by 15%! And in the last week, we helped prevent a measure to block lower cost environmentally friendly el ...

Grain Belt – Action Needed!

In the final days of the Missouri legislative session, a measure that will help bring lower cost electricity to energy markets in our state is as risk of being railroaded. After 5 years of facing legal roadblocks, the high voltage Grain Belt transmission line is about to become a reality, facilitating the flow of primarily-renewable power from Kansas through to Illinois and beyond. But legislation that would stop it the transmission line project (HB 1062) passed the House of Rep ...

Knowledge is Power

Consumers Council of Missouri 2018 event – Knowledge is Power will showcase our work over the last year, including successful negotiation of a $1M bill pay program for low-income Spire consumers to help families keep their heat on through challenging winters. The event will feature New York Times best selling author, Wendell Potter who will discuss the rising costs of health care from the perspective of a former insurance executive. We will also be presenting our annual Alberta ...

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